Split Boat Trips Terms & Conditions
Split Boat Trips accepts bookings subject to the following:
1. Your Contract with Split Boat Trips: Customers accept the terms and conditions at the moment of
payment. It is at this point that a contract between Split Boat Trips and the
Client comes into existence. Split Boat Trips reserves the right to decline any
booking at their discretion. The contract, including all matters rising from
it, is subject to Croatian Law and the exclusive jurisdiction of the Croatian
Courts. No employee of Split Boat Trips other than the managers have the
authority to vary or omit any of these terms or promise any discount or refund.
2. Payment, Cancellation, refund and procedure to cancel a
booking: The deposit paid is
non-refundable. The balance of all monies due, including any surcharges
applicable at that time, must be paid to Split Boat Trips by the date &
place specified for the event.
2.1. Cancellation fee / refund:
– Cancellation within 24 hours before the service begin: You
will be charged a 100% cancellation fee (no refund).
3. Changes by You: In
case you book online, any changes to the original booking must be confirmed by
email by the person submitting the booking. Whilst every reasonable effort will
be made to accommodate changes and the additional requests, availability cannot
be guaranteed.
4. Changes by Us: While
Split Boat Trips will use its best endeavors to operate the boat tour as
advertised, by entering into this contract the Client accepts that it may prove
necessary or advisable to vary of modify a tour itinerary or its content due to
prevailing local conditions. Split Boat Trips reserves the right at any time to
cancel or change any of the facilities, services or prices described in the
advertising, and to substitute alternative arrangements of comparable monetary
value without compensation and accepts no liability for loss of enjoyment as a
result of these changes. If a major change becomes necessary Split Boat Trips will
inform through the webpage the Client as soon as reasonably possible if there
is time before the tour date. The definition of major change will depend on the
individual tour and circumstances.
5. Cancellation by Us: Split
Boat Trips reserves the right to cancel a tour in any circumstances but will
endeavor to avoid this unless absolutely necessary.
6. Travel Insurance: Clients
together with their personal property including baggage are at all times solely
at their own risk. Clients are wholly responsible for arranging their own
insurance. Clients making their own arrangements should ensure that there are
no exclusion clauses limiting protection for the type of activities in their
tour.
7. Passports, identification and Visas: It is the responsibility of the Client to be in possession
of a valid passport, identification and visa permit for the duration of the
tour. Information about these matters or related items is given in good faith
but without responsibility on the part of Split Boat Trips.
8. Croatian Laws and Behavior: All
participants in tours operated by Split Boat Trips are expected to obey
Croatian laws and regulations and any failure to do so will relieve Split Boat
Trips of all obligations that they may otherwise have under these booking
conditions. Any damage or losses caused by a Client is the responsibility of
the Client. Full payment for any such damage or loss must be paid at the time
direct to the accommodation owner or manager or other supplier. If the Client
fails to do so, the Client will be responsible for meeting any claims
(including legal costs) subsequently made against Split Boat Trips as a result
of the Clients actions. Split Boat Trips expects the Client to have
consideration for other people. If, in Split Boat Trips’ opinion, any Client
behaves in such a way as to cause or be likely to cause danger, annoyance or
distress to any third party or damage to property, Split Boat Trips is entitled,
without prior notice, to terminate the tour of the Client concerned. In this
situation, the Client concerned will be required to leave the tour. Split Boat
Trips will have no further responsibility towards the Client. No refunds will
be made and Split Boat Trips will not pay any expenses or costs incurred as a
result of the termination.
9. Illness or Disability: Anyone
suffering from illness or disability or undergoing treatment for any physical
or medical condition must declare the true nature of such condition at the time
of booking and make arrangements for the provision of any medication or other
treatment required during the tour. Failure to make such disclosure will
constitute a breach of these booking conditions and result in such persons
being excluded from the tour in which case all monies paid will be forfeit.
This will not prevent the Client from participating in the tour but will enable
Split Boat Tours to take additional precautions for the Client’s safety and
enjoyment at such times as may be appropriate.
10. If You Have a Complaint: If
the Client has a complaint about any of the tour arrangements the Client must
bring it to the attention of the tour leader at the time so that they may use
their best endeavors to rectify the situation. It is only if Split Boat Tours
is made aware of any problems that there will be the opportunity to put things
right. Failure to complain on the spot will result in the Client’s ability to
claim compensation from Split Boat Trips being extinguished. Should the problem
remain unsolved a complaint must be made in writing to Split Boat Trips within
5 days of the completion of the tour.
11. Our Responsibilities: The
tours operated or supplied by Split Boat Trips have been designed to provide
participants with an exposure to the true nature of the environment visited and
therefore involve an element of potential risk and exposure to potential
hazards. All bookings are accepted on the understanding that such risk and
hazards are appreciated by the Client and that they undertake all tours at
their own will.
Trademarks
The name Split Boat Trips and other Company graphics, logos,
designs, page headers, button icons, scripts and service names are trademarks
or trade dress of Company in the Croatia and/or other countries. Company’s
trademarks and trade dress may not be used, including as part of trademarks
and/or as part of domain names, in connection with any product or service in
any manner that is likely to cause confusion and may not be copied, imitated,
or used, in whole or in part, without the prior written permission of the
Company.
Third Party Websites and Content
The Site contains (or you may be sent through the Site or the
Service) links to other web sites (“Third Party Sites”) as well as articles,
photographs, text, graphics, pictures, designs, music, sound, video,
information, applications, software and other content or items belonging to or
originating from third parties (the “Third Party Applications, Software or
Content”). Such Third Party Sites and Third Party Applications, Software or
Content are not investigated, monitored or checked for accuracy, appropriateness,
or completeness by us, and we are not responsible for any Third Party Sites
accessed through the Site or any Third Party Applications, Software or Content
posted on, available through or installed from the Site, including the content,
accuracy, offensiveness, opinions, reliability, privacy practices or other
policies of or contained in the Third Party Sites or the Third Party
Applications, Software or Content. Inclusion of, linking to or permitting the
use or installation of any Third Party Site or any Third Party Applications,
Software or Content does not imply approval or endorsement thereof by us. If
you decide to leave the Site and access the Third Party Sites or to use or
install any Third Party Applications, Software or Content, you do so at your
own risk and you should be aware that our terms and policies no longer govern.
You should review the applicable terms and policies, including privacy and data
gathering practices, of any site to which you navigate from the Site or
relating to any applications you use or install from the site.
Payment
All payments will be effected in Dollars. When charging your
credit card, the same amount is converted into your local currency according to
the exchange rate. As a result of this conversion there is a possibility of a
slight difference from the original price stated on our web site.

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